🇮🇳India

विक्रेता चयन में डेटा की कमी (Vendor Selection Decision Errors)

3 verified sources

Definition

Search results note that 'informal vendors dominate' and many 'lack professional systems or standard operating procedures.' Property managers maintain a 'vetted list' manually but have no quantified performance data—response times, quality ratings, cost variances, rework incidents. Vendors are selected based on availability or past familiarity, not documented performance metrics. This results in: (1) slow response times, (2) poor workmanship requiring rework, (3) cost overruns, (4) warranty disputes.

Key Findings

  • Financial Impact: Estimated ₹2,000-₹8,000 per vendor engagement due to rework, repeated service calls, and poor quality. With 50-100 maintenance requests monthly: 5-10% require rework = ₹5-₹40 lakhs annually per 100-property portfolio.
  • Frequency: 5-10% of maintenance jobs require rework due to poor vendor selection and execution.
  • Root Cause: No centralized vendor performance database; manual tracking of vendor ratings; decisions based on cost alone without quality/speed metrics; no SLA enforcement; informal communication prevents data capture.

Why This Matters

The Pitch: Indian property managers waste ₹2,000-₹8,000 per vendor engagement due to poor selection and performance tracking. Data-driven vendor rating system reduces rework by 30-40% and repair costs by 10-15%.

Affected Stakeholders

Property managers, Procurement/Vendor management, Building managers

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

रखरखाव अनुरोध प्रेषण में बोतलनेक (Maintenance Request Dispatch Bottleneck)

Estimated ₹8,000-₹15,000 per property monthly (15-25 billable hours × ₹500-₹700/hour technician cost). Annual loss per 100-property portfolio: ₹9.6-₹18 lakhs.

रखरखाव विलंब के कारण किरायेदार प्रवाह (Tenant Churn Due to Maintenance Delays)

Estimated ₹15,000-₹50,000 per tenant vacancy (2-4 weeks rent loss + broker commission + re-leasing costs). Tenant churn attributable to maintenance delays: 10-15% annually = 5-7.5 vacancies per 50-property portfolio = ₹7.5-₹37.5 lakhs annually.

जमा राशि विवाद और रिफंड देरी

₹10,000-₹50,000 per disputed deposit + 20-40 hours rework per case

ग्राहक चर्न और डील लॉस

5-10% churn rate leading to ₹50,000-₹2,00,000 lost rent per vacated unit

जमा धोखाधड़ी और छिपे नुकसान

₹10,000-₹50,000 unrecovered per fraudulent claim (1-5% of deposits)

डिजिटल स्टाम्पिंग गैर-अनुपालन जुर्माना

₹5,000 per non-compliant agreement; estimated ₹50,000-₹500,000 annually for firms managing 10-100 active leases

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