Shuttles and Special Needs Transportation Services Business Guide
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All 10 Documented Cases
ड्राइवर सत्यापन डेटा की कमी के कारण हायरिंग निर्णय त्रुटियां
₹50,000–₹200,000 per bad hire (recruitment, training, equipment, onboarding sunk cost); ₹100,000–₹500,000 remedial liability/audit cost when ineligible driver is discovered; estimated 1–2 bad hires per 50-vehicle fleet annually = ₹150,000–₹700,000 annual decision-error lossManual police verification records are not linked to ongoing trip verification. When a driver's PCC expires (valid 5 years), license is suspended, or new criminal charges emerge, the shuttle operator has no automated alert. Operators may continue employing ineligible drivers, creating liability. Hiring decisions lack access to historical trip performance, violation records, or passenger complaint correlations. Special needs transport operators face heightened risk—hiring a driver without visibility to customer complaint history or behavioral flags can expose vulnerable passengers.
व्हीलचेयर वाहन शेड्यूलिंग में क्षमता हानि
₹8,000-₹20,000 daily revenue loss per idle vehicle (based on rental rates); 20-40 hours/month manual coordination at ₹500/hour labor cost.Manual booking via phone calls (e.g., single van services limited to 7am-10pm) causes bottlenecks, with limited fleets (1-2 vehicles per operator) unable to handle peak demand, resulting in turned-away customers.
ग्राहक घर्षण से चर्न
₹4,000-₹10,000 per lost booking (avg. 4-8hr package rates); 2-5% monthly revenue churn from poor UX.Services rely on calls with limited operating hours; rideshare tips highlight scheduling ahead to avoid waits, leading to lost deals in high-demand areas like Bengaluru/Delhi.
अधिक ओवरटाइम और रश ऑर्डर लागत
₹300-₹1,000 per trip overtime/night charge; 10-20 extra hours/month per driver at ₹400/hour.Night charges (₹600 extra) and per-hour waiting fees arise from poor scheduling; limited fleets force premium payments for extended hours.