Wireless Services Business Guide
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We documented 25 challenges in Wireless Services. Now get the actionable solutions — vendor recommendations, process fixes, and cost-saving strategies that actually work.
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- All 25 documented pains
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All 25 Documented Cases
अधूरे दस्तावेज़ जमा करने से क्लेम अस्वीकृति (Claim Rejection Due to Incomplete Documentation)
₹20-80 lakhs annually (based on: 15-25% claim rejection/reduction rate, average claim ₹20-40 lakhs, 4-8 claims/year, underinsurance gap 10-30% of actual value)Insurance policies require: (1) Preventative Maintenance Agreement to be active[1], (2) Equipment serial/identification marks recorded[1], (3) Repair estimates/bills for damaged equipment[4][6], (4) FIR copy if theft[1], (5) Sum insured ≥ actual replacement cost[2][6]. Missing any triggers rejection or proportional payout reduction[6]. Wireless operators often fail to maintain current maintenance records or underinsure equipment.
अपूर्ण दावा सर्वेक्षण और मरम्मत लागत विवाद (Incomplete Claim Survey & Repair Cost Disputes)
₹30-100 lakhs annually (based on: average downtime 20-40 days/claim, lost revenue ₹5-15 lakhs/day, 4-8 claims/year, customer churn 2-5%, SLA penalties 0.5-2% of monthly revenue)Surveyor investigation adds 20-40 days to settlement[2][4][5]. Operators must preserve damaged equipment until surveyor clears disposal[4]. Repair bills may be disputed by insurers, triggering re-estimation cycles. Equipment remains offline during entire process, causing: (1) service degradation to end-customers, (2) lost revenue, (3) potential customer churn, (4) SLA breach penalties.
USOF अंशदान देरी पर जुर्माना
₹5% of AGR monthly levy; penalties up to 2% per month interest on delays + disallowed credits (AGR case: ₹92,000 crore total industry liability)Non-compliance with USOF reporting results in financial penalties similar to AGR disputes, where Supreme Court ruled operators owe massive dues for under-reporting.
सब्सक्राइबर वेरिफिकेशन में देरी से क्षमता हानि
₹500-2000 lost revenue per delayed subscriber (ARPU basis); 20-30% capacity loss during peak activationsSubscriber activation requires multi-step manual verification including CAF, PoI/PoA documents, tele-verification, and local reference checks, causing 1-2 day activation delays and capacity bottlenecks.