Staff Retention and Burnout from Workload Overload
Definition
The talent shortage creates a cascading problem: existing staff experience heightened workloads, longer working hours, and increased stress due to inadequate staffing levels. This directly impacts employee burnout, satisfaction, and turnover. The AICPA survey identifies 'retaining and keeping existing staff motivated' as the second-biggest concern for mid-sized firms (6-20 professionals). The cost manifests in turnover expenses (recruiting, onboarding, lost productivity), reduced service quality, and further strain on remaining staff. For small firms already operating with tight margins, losing experienced staff creates service interruptions and forces costly emergency hiring at premium rates.
Key Findings
- Financial Impact: For a 10-person firm with 25% annual turnover: $37,500-$75,000
- Frequency: monthly
Why This Matters
Workload management software, project management/time tracking tools, automation platforms to reduce manual work, burnout assessment/wellness programs, fractional staffing services
Affected Stakeholders
Owner/CPA/Bookkeeping Practitioner, Firm management
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Severe Skilled Worker Shortage and Hiring Crisis
IRS Compliance and Interaction Challenges
Service Quality Degradation and Error Risk
Succession Planning and Aging Owner/Partner Transition
Declining Pipeline and Accounting Program Enrollment
Regulatory Complexity and Compliance Updates
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