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Project delivery delays due to scope creep

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Definition

Compliance consulting engagements frequently experience scope creep - clients request additional work beyond original scope, extending timelines and straining resources. This happens because: (1) Compliance scope is often poorly defined initially - clients don't know what they need until engagement begins; (2) As consulting firm digs into compliance, additional issues emerge requiring remediation; (3) Clients ask consulting firm to take on tasks outside original scope (HR issues, IT security, audit preparation, policy drafting, etc.) because consulting firm is on-site and available; (4) Regulatory changes mid-project create new requirements; (5) Clients cannot afford additional consulting engagements so request work be added to existing project. For consulting firms, scope creep creates: (1) Reduced margin on project (fixed price but expanded work); (2) Delayed project completion affecting other clients; (3) Staff overallocation creating quality issues and burnout; (4) Inability to forecast project profitability and resource utilization; (5) Client dissatisfaction if scope creep is not managed well. SMB consulting firms are particularly vulnerable to scope creep because they lack formal project management processes and say-no discipline to manage client expectations.

Key Findings

  • Financial Impact: $50,000-200,000
  • Frequency: monthly

Why This Matters

Project management software and methodologies, formal change order process, fixed-price vs time-and-materials contracting, scope definition workshops, resource planning tools, delivery process documentation

Affected Stakeholders

Owner/CEO, Operations Manager / HR Manager

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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