Delayed recognition and collection of cage cash/marker activity from slow reconciliation

$10,000–$30,000 per year in misapplied comps and uncollected or late-collected event-related markers and cash packages because discrepancies are cleaned up only after the event cycle, when collection leverage is reduced. • $10,000–$30,000 per year in missed or late collection of small but numerous obligations and in margin leakage from errors that are only found after books are closed and players have churned. • $10,000–$35,000 per year in under-collected or mis-settled bus tour-related table obligations and promos, driven by late detection of variances and limited leverage to correct errors post-trip.

Auditor compiles event rosters and comp offers from the event/entertainment system and manually matches them to cage marker and payment records in Excel, tracking unresolved mismatches in a spreadsheet log and coordinating fixes via email and phone. • Auditor compiles player-level marker and collection activity by dumping loyalty and cage reports into Excel, manually joining on player IDs, and using email and printed cage logs to patch missing or late-posted transactions before recalculating aging and exception lists. • Auditor exports online gaming transaction files and cage reconciliation reports into Excel, manually reconciles deposits, withdrawals, and cash-outs, and uses email and shared spreadsheets to manage exceptions and timing differences from prior days.