Unfair Gaps🇺🇸 United States

Medical Equipment Manufacturing Business Guide

8Documented Cases
Evidence-Backed

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All 8 Documented Cases

Misprinted UDI Barcodes Causing Recalls and Workflow Disruptions

$Recurring recall and rework costs (leading cause of device recalls)

Misprinted or unscannable UDI barcodes on medical equipment packaging lead to inventory errors, delayed recalls, and improper documentation at point of care. This results in rework, waste from overstocking, and heightened recall risks due to poor traceability. Systemic labeling issues persist despite regulations, affecting patient safety and efficiency.

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UDI Barcode Scanning Failures Creating Workflow Bottlenecks

$Lost throughput from delays (50% products with inadequate barcodes)

In UDI-compliant traceability, unscannable or multiple barcodes cause scanning failures at point of care and inventory, leading to manual delays, idle equipment, and process queues. Providers experience 50% single-barcode rates with low scannability, bottlenecking supply chain and clinical workflows. This systemic gap hinders full UDI utilization despite manufacturer labeling.

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CMS Compliance Failures in Warranty Credit Reporting

$Fines and penalties - plus lost credits

Hospitals mismanage explanted device warranty credits, failing to report and refund credits exceeding 50% of replacement costs to Medicare as required. Non-compliance risks fines, penalties, or provider exclusion due to inaccurate billing. Inconsistent processes across departments exacerbate reporting errors.

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Delays and Opacity in Warranty Claims Processing

$Lost customer lifetime value from churn

Slow, non-transparent warranty claim resolutions erode customer trust, leading to higher churn in early product lifecycle stages. Customers experience disruptions from unresolved equipment failures due to manual processes and poor communication. This friction results in lost repeat business and service contract renewals.

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