Poor Capacity, Pricing, and Investment Decisions from Lack of Utilization and Compliance Data

$10,000–$22,000 annually from delayed cash flow (7–10 day billing lag = working capital hit), compliance penalties ($1K–$5K per violation), and lost upsell revenue from lack of usage insights • $10,000–$30,000 per year from conservative under-investment that limits growth with profitable campus partners, or from over-investing in stations and storage that corporate-driven tenants do not fully utilize, along with underpriced premium time and services. • $12,000–$28,000 annually from payment disputes/chargebacks (15–20% of late-night revenue at risk), compliance-related liability exposure ($5K–$15K if incident occurs), and missed upsell revenue from no occupancy insights

Bookkeeper issues invoices based on stated hours (not verified occupancy); payment collected via bank transfer or cash with manual record-keeping; compliance tracking limited to verbal confirmation at sign-up • Bookkeeper manually reconciles event dates with kitchen reservation calendar (often on different systems); invoices are built from time-tracked PDFs or WhatsApp confirmations; compliance status unknown until after the event • Bookkeeper manually tallies kitchen hours from email confirmations and vendor timesheets (often contradictory); pricing set as fixed per-event fee (not usage-based); compliance documents collected ad-hoc and filed manually