Tenant Frustration and Churn from Clunky Booking and Compliance Processes

$1,000–$7,000 monthly from churn • $1,000–$7,000 monthly from reduced utilization • $1,000–$7,000 per month as corporate-route operators under-utilize commissary capacity or move to better-organized facilities that can match their reliability needs.

A master spreadsheet or whiteboard of trucks, routes, and kitchen slots; email and messaging threads tracking who is onboarded, whose insurance or permits are expiring, and which storage racks they occupy. • Back-and-forth emails or texts with commissary staff for each large event, with manual updates to event checklists and capacity spreadsheets to avoid double-booking. • Bookkeeper answers ad-hoc storage requests via phone/email; writes notes on whiteboard; manually calculates overage charges; invoices sent 2 weeks post-event with unclear line items