Poor Project and Portfolio Decisions Due to Inaccurate Change Order Data
Definition
Advisory content emphasizes the need to review past change orders to assess whether pricing is consistent and profitable and to use change order logs to organize and analyze patterns.[1][3] Without reliable, structured data on volumes, causes, and margins of change orders, contractors misestimate risk and margin on future nonresidential bids and struggle to identify chronic design or scope issues, leading to underpriced contracts and recurring margin fade.
Key Findings
- Financial Impact: If change orders regularly represent 10–15% of contract value and the contractor systematically underestimates or misprices the associated risk, portfolio‑level margin erosion of 1–3 percentage points is plausible, equating to hundreds of thousands to millions of dollars per year for mid‑ to large‑size nonresidential builders.[2][7][8]
- Frequency: Quarterly
- Root Cause: Change order data is scattered across emails, PDFs, and spreadsheets, with inconsistent coding of causes, approval times, and profitability; management cannot see true patterns, so estimators fail to adjust contingencies, allowances, or contract terms on future work to reflect historical change order impacts.
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Nonresidential Building Construction.
Affected Stakeholders
Estimator, Preconstruction Manager, CFO, Project Executive, VP of Operations
Deep Analysis (Premium)
Financial Impact
$100,000s to $1,000,000s per year in portfolio-level margin erosion of 1-3 percentage points from underpriced contracts • $100K-$1M+ annual portfolio-level margin erosion from 1-3 percentage point fade due to underpriced contracts. • $100K-$400K annually from repeated supplier pricing inconsistency and margin leakage
Current Workarounds
Basic Excel sheets for change tracking. • Custom Excel models for manufacturing change analysis. • Disconnected change order logs in project file shares; manual cost reconciliation
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
- https://www.jobtread.com/blog/construction-change-order-management-faqs-and-tips
- https://nektar.io/managing-construction-change-orders-a-guide-to-process-documentation-and-pricing/
- https://www.volpe.dot.gov/sites/volpe.dot.gov/files/2025-01/Understanding%20Construction%20Change%20Orders%20Report%20v01-16-2025_508%20compliant%20final.pdf
Related Business Risks
Unpriced and Late-Priced Change Orders Eroding Billable Revenue
Productivity Loss and Rework Costs from Poorly Managed Change Orders
Rework and Defects from Informal or Rushed Change Order Implementation
Slow Change Order Approval Extending Time to Cash and Tying Up Working Capital
Administrative Burden of Change Order Pricing Consuming Estimating and PM Capacity
Disputes and Claims from Non‑Compliant Change Order Procedures on Public/Institutional Projects
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