Confusing or incorrect packaging driving consumer complaints and brand erosion

$100,000-$300,000 annually: 5-8% of private label batch runs contain non-approved artwork, recall costs, customer relationship damage, rework fees charged by manufacturer • $100,000–$400,000 per year across a mid-sized personal care manufacturer and its brand/distributor customers from complaint handling, call center and QA investigation time, relabeling or stickering inventory, write-offs/markdowns of misprinted stock, penalties or chargebacks from retail and export partners, and loss of repeat purchases due to damaged brand trust. • $100,000–$400,000 per year when high‑profile mislabeling or confusing usage instructions cause returns, negative social media sentiment, and dilution of prestige brand positioning at key retailers.

Ad‑hoc review of PDFs against email or campaign briefs, using informal checklists and personal judgment rather than a structured approval workflow or central artwork library. • Checking packaging codes against printed or spreadsheet lists that distinguish professional versus retail SKUs, often maintained manually by QA or product management. • Collecting artwork and specs from multiple brand partners via email, tracking approval status and version in spreadsheets, and manually checking that final packaging matches box inserts and digital descriptions.