Idle Physicians Due to Credentialing Bottlenecks

$10,000-$30,000 per provider annually from delayed employer patient assignment and scheduling inefficiency • $10,000-$35,000 per provider annually from delayed military patient scheduling and administrative overhead • $100,000-$150,000 per provider annually; Medicare patients represent 30-40% of practice revenue; enrollment delays prevent billing to largest payer

Administrator maintains master spreadsheet with credentialing status for each payer; sends weekly status update emails to physicians; manually calls payers for status • Administrator maintains multi-payer WC tracking spreadsheet; manually submits to each payer; makes 2-3 follow-up calls per week to different WC carriers • Administrator maintains separate Medicare tracking sheet; calls Medicare contractor every 2 weeks; manually inputs status into practice management system