Warranty Denials Due to Poor Installation and Documentation Gaps

$100k–$1M+ per large distributed energy project over 5–10 years through denied equipment replacements, lost production compensation, and absorbed repair costs that would have been covered. • $100k–$1M+ per large energy storage project over 5–10 years from unrecoverable warranty value. • $100k–$1M+ per large project over 5–10 years from denied replacements and production losses

C&I energy buyer contacts solar installer directly (or 3rd party repair firm if installer defunct); manual compilation of scattered photos, invoices, and maintenance logs; verbal explanations to OEM • Compliance Manager manually audits site reports, commissioning checklists in different formats, attempts to reconstruct commissioning narrative from scattered photos and technician notes, requests site supervisor recall of events from 2-4 years prior • EHS officer attempts to reconstruct missing documentation from archived emails, project photos from mobile phones, commissioning technician memory; manual communication with OEM about partial documentation