Suboptimal Dispensing and Inventory Decisions from Poor Visibility into Controlled Substance Data

$10,000–$100,000 per chain per year from lost LTC dispensing volume due to strained contracts or refused orders, plus potential penalties or contract risk tied to inappropriate controlled utilization patterns. • $10,000–$100,000 per chain per year from lost Medicaid dispensing margin, staff time spent managing appeals and audits, and potential recoupments or penalties. • $10,000–$100,000 per chain per year from obsolete or slow-moving Medicare-heavy controlled stock plus lost revenue from high-dollar prescriptions that must be turned away due to out-of-stock situations.

Aggregate Excel reports from multiple sources • Asks PIC or checks shared Excel/memory • Buyer exports dispensing data from the pharmacy system into spreadsheets, combines it with distributor order histories and ad hoc reports emailed from individual stores, then uses personal rules of thumb and past experience to decide controlled-substance order quantities.