Slow, manual check‑in/check‑out extends queues and delays payment capture

$1,000-$2,500 per event in delayed payment and missed analytics; estimated $25,000-$75,000 per season from suboptimal race team package pricing • $1,000-$2,500 per group day in delayed rental release and staff verification time; estimated $20,000-$60,000 per season in compliance overhead • $1,000-$3,000 per day in dispute resolution and potential liability settlements; estimated $50,000-$150,000 per season in contested damage claims

Corporate contact collects waivers from team members, submits to rental counter day-of; rental staff manually verifies list; no pre-check-in waiver validation • Frontline staff pre-fill paper rental forms, stack IDs/credit cards in piles, batch keying contracts into a POS later, and verbally coordinate sizes and inventory from memory or a basic spreadsheet instead of scanning barcodes into an integrated rental system. • Group leader collects individual waivers on paper, returns to rental counter; staff manually verifies all students signed; missing waivers delay rental release