Over- or Underpayment Risks in Complex Settlements

$10,000-$25,000 per month (duplicate deductions, missed claim deductions, manual coordination labor, owner-operator disputes, re-settlements) • $10,000-$25,000 per month (underpayment disputes, re-settlement processing labor, owner-operator attrition, delayed cash flow to owner-operators) • $10,000-$28,000 per month (fuel surcharge errors at scale, manual rework, delayed owner-operator payments causing churn, audit findings)

Claims coordinator consolidates damage reports from multiple sources into a spreadsheet; manually de-duplicates; sends batch deduction list to payroll; payroll applies; no integration with settlement system • Claims coordinator logs damage claims manually; notifies payroll verbally or via email of deduction amounts; payroll applies to settlement; minimal documentation of claim details shared with owner-operator • Claims coordinator processes damage claims by project; manually maps claim costs to owner-operator by project; sends deduction details via email to payroll; payroll applies without project verification