Operational bottlenecks at shipping/receiving from manual manifest handling

$1,000–$5,000/month in safety audit remediation; potential fine exposure ($10K–$50K+) if safety incident linked to gate congestion • $10,000–$30,000/month for large generators sending 10+ loads/week; each 30-min delay = $300-500 in driver/truck idle time • $10,000–$40,000+ per month during active remediation campaigns due to reduced truck turns, overtime for document reconciliation, and missed opportunity to accept more loads per shift.

Facility managers juggle paper manifests, email PDFs, and last-minute phone approvals from project managers, then manually key data into spreadsheets or legacy systems after the truck is released. • Finance controller extracts manual data from paper manifests, binders, scale logs; uses Excel to reconcile cost-per-load; cannot attribute delays to specific process steps • Gate staff and facility supervisors rely on pre-printed multi-part paper manifests, handwritten corrections, clipboards and binders, ad-hoc Excel logs, and phone/email back-and-forth with contractors to fix missing or incorrect details instead of a fully integrated e-Manifest workflow.