Idle Equipment and Driver Downtime Due to Poor Scheduling

$1,500-$3,500 per week in lost sales from unmet orders; driver idle time waiting for load assignments; rushed delivery premiums eating into margins • $1,500-3,000 per facility shutdown hour; lost production; emergency premium pricing for expedited delivery • $10,000-$16,000/month in production line stoppages due to delayed fuel delivery; $6,000-$9,000/month in premium 'emergency delivery' fees for expedited requests

Accounts Receivable Manager contacts dispatcher to inquire about deferred orders; documents delay reason; waits for delivery to invoice; customer may withhold payment as leverage for service improvement • Accounts Receivable Manager notified of deferred marine orders from dispatch; follows up urgently with operator; documents demurrage impact; may accelerate collection or offer credit • Accounts Receivable Manager receives deferred order notification from dispatch; follows up with plant procurement; documents reason; places collection hold pending delivery