Verlust von Einnahmen durch fehlerhafte Anwesenheitsdokumentation (CCS-Subvention)

Definition

The Child Care Subsidy (CCS) is only payable if attendance is correctly recorded and session reports are submitted through registered software to the Child Care Subsidy System (CCSS). The Department of Education requires accurate records of actual attendance times to determine eligible hours and fees. When centres rely on paper rolls or fragmented systems, common issues include: parents forgetting to sign, wrong in/out times, or staff entering data late. These lead to CCS session reports that are rejected, adjusted, or never lodged. Because CCS can cover up to 85% of the hourly fee for eligible families, even a small proportion of sessions going unreported or under-reported creates significant revenue leakage. Large providers invest in CCS-approved, digital attendance systems (e.g. Xplor Office, Kidsoft, OWNA), explicitly to automate digital attendance and CCS submissions, which is positioned as a way to ‘run operations better’ and ‘manage CCS submissions effortlessly’, indicating material impact of errors these tools replace.[3][5][8] Logic-based quantification: a typical long-day-care place in Australia can generate ~AUD 130–170 per day gross. If 1–3% of billable days per year are misreported or never successfully claimed in CCS due to attendance/reporting errors (not unusual in manual environments), at 50–80 licensed places this equates to roughly AUD 5,000–20,000+ in annual lost revenue per centre.

Why This Matters

The Pitch: Child day care services in Australia 🇦🇺 waste AUD 5,000–20,000+ per centre annually in lost CCS revenue and write‑offs due to attendance errors and late session reporting. Automation of digital sign‑in/out and CCS-linked daily attendance reporting eliminates this revenue leakage.

Affected Stakeholders

Centre Director, Approved Provider, Centre Administrator, Accounts/Finance Officer, Room Leaders/Educators

Related Business Risks