Unerfasste und falsch berechnete Unterrichtsgebühren
Definition
Australian dance schools commonly charge per term with multiple fee components: weekly class fees by duration, separate costume/concert fees, exam fees, private lesson charges, and non‑refundable enrolment/administration fees.[1][3][7] New students are billed on a pro‑rata basis when joining mid‑term.[1] Some studios offer multi‑class discounts (e.g. 10% when enrolling in two or more classes and paying upfront) and package pricing for combinations of programs.[1][3] When these rules are managed in spreadsheets or paper, common errors include: (a) failing to bill the non‑refundable enrolment fee for some students;[3] (b) not adding the separate costume/concert fee to the correct term invoice;[1] (c) not invoicing additional exam, solo‑choreography or private‑lesson fees that sit outside base term tuition;[3][7] (d) mis‑prorating students who start or stop during a term and rounding down chargeable weeks;[1] and (e) wrongly applying multi‑class discounts (double‑discounting or forgetting to remove discounts when a student drops a class).[1][3] Logic based on typical term fees (AUD 150–320+ per term per class, plus AUD 50+ enrolment/admin, plus ~AUD 110 concert/costume per class and separate exam/solo charges)[1][3][7] indicates that even a 2–5% under‑billing rate across several hundred enrolments produces material revenue leakage.
Key Findings
- Financial Impact: Logic estimate: 2–5% of gross tuition and ancillary fees lost annually. For a studio with 300 students averaging AUD 900 per year in tuition and AUD 250 per year in add‑ons (costume, exams, enrolment/admin, private lesson extras) = ~AUD 345,000 revenue. A 2–5% under‑billing rate equates to ~AUD 6,900–17,250 in lost revenue per year.
- Frequency: Recurring each term during invoicing, enrolment changes, exam periods and concert seasons.
- Root Cause: Complex multi‑component fee structures (term tuition, pro‑rata rules, discounts, exam and concert fees, private lessons) maintained in spreadsheets or manual systems without integrated enrolment‑to‑invoice logic, leading to omissions and incorrect application of pricing rules.
Why This Matters
The Pitch: Dance companies in Australia 🇦🇺 with 200–400 students can easily leak AUD 20,000–60,000 annually in unbilled pro‑rata tuition, missed admin, costume and exam fees due to manual term invoicing and discount calculation. Automation of fee calculation, proration and add‑on billing per enrolment eliminates this risk.
Affected Stakeholders
Studio owner, Finance/administration staff, Accounts receivable clerk, Program coordinators
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Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Verzögerter Zahlungseingang durch Ratenpläne und Direktabbuchung
Kundenabwanderung durch starre „No Pay No Play“- und Vorauszahlungsregeln
Überbeschaffung und Fehlbestände bei Kostümen und Bühnenbildern
Inventurschwund und Diebstahl bei Kostümen und Requisiten
Nicht abgerechnete Kostümmieten und Ersatzgebühren
Fehlentscheidungen bei Budgetierung und Produktionsplanung durch fehlende Kostüm- und Setdaten
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