🇦🇺Australia

Delayed Payments from Scheduling Friction

2 verified sources

Definition

Scheduling inefficiencies extend time-to-cash by delaying billing triggers and payment reminders integrated with appointments.

Key Findings

  • Financial Impact: 10-15 extra days in Accounts Receivable; AUD 20-50 per delayed invoice
  • Frequency: Per appointment cycle
  • Root Cause: No integrated reminders and payment links

Why This Matters

The Pitch: Dentists in Australia 🇦🇺 face 10-15 extra AR days from scheduling delays, costing AUD 5,000-15,000 in tied-up cash per practice.

Affected Stakeholders

Accounts Receivable Staff, Practice Owners

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Missed Appointments Capacity Loss

AUD 200-500 per missed appointment; 10-20% capacity loss (industry standard for no-shows without automation)

Patient Churn from Recall Failures

AUD 1,000-2,000 lifetime value per churned patient; 15-25% annual churn without automation

Fines for Non-Compliance with Dental Regulations

AUD 5,000-50,000 per breach in fines and legal costs; 20-40 hours per audit preparation

Penalties for Using Non-TGA Approved Dental Devices

AUD 10,000-100,000 fines per violation; inventory write-offs of 5-10% stock value

Costs from Informed Consent and Record-Keeping Failures

AUD 5,000-30,000 per legal claim or compensation; 10-20 hours per incident documentation

Einnahmeverluste durch abgelehnte oder gekürzte Zahnleistungsansprüche wegen fehlerhafter CDT-Codierung

Quantified: Typischerweise 2–5 % des jährlichen Versicherungsumsatzes als nicht realisierte Erlöse; bei einem Praxisumsatz von AUD 1 Mio. entspricht dies etwa AUD 20.000–50.000 pro Jahr an verlorenen oder gekürzten Erstattungen.

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