Unbilled Retainer Milestones
Definition
Retainer agreements typically involve three payments: on signing, shortlist submission, and candidate acceptance. Failure to invoice at milestones results in lost revenue as payments are tied to process stages regardless of hire outcome.
Key Findings
- Financial Impact: AUD 5,000-20,000 per search (1/3 typical fee of AUD 15,000-60,000 for executive roles)
- Frequency: Per search assignment
- Root Cause: Manual process delays in verifying milestones like shortlist delivery
Why This Matters
The Pitch: Executive search firms in Australia waste AUD 10,000+ annually on unbilled milestones. Automation of invoice tracking eliminates this revenue leakage.
Affected Stakeholders
Billing Manager, Recruitment Consultant, Finance Director
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Delayed Milestone Payments
GST BAS Lodgement Failures
Bad Hiring Decisions from Inadequate Checks
Verification Delays Slow Onboarding
Manual Verification Bottlenecks
STP Phase 2 Payroll Reporting Failures
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