🇦🇺Australia

Patient Churn from Delayed STI Results

2 verified sources

Definition

Manual workflows in STI testing lead to delays in results delivery, increasing patient drop-off and lost revenue from repeat visits, treatments, and upsells.

Key Findings

  • Financial Impact: AUD 5,000-15,000 per clinic annually from 10-20% client churn (avg. client value AUD 500)
  • Frequency: Per testing cycle (weekly for high-volume clinics)
  • Root Cause: Manual sample handling, pathology turnaround, and doctor review bottlenecks

Why This Matters

The Pitch: Family Planning Centers in Australia 🇦🇺 lose 10-20% of clients annually to process delays. Automation of results notification eliminates this churn.

Affected Stakeholders

Clinic Managers, Reception Staff, Nurses

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Idle Capacity from STI Workflow Bottlenecks

AUD 2,000-4,000/month per clinic (15-30 hours at AUD 50/hour staff rate)

Cost of Poor Quality in STI Result Delivery

AUD 500-2,000/year per clinic (rework at 5-10 hours/case x AUD 50/hour + refunds)

Manuelle Fördermittel-Dokumentation und Berichtsaufwand

Quantified: ca. AUD 14,000–36,000 pro Zentrum und Jahr an zusätzlichem Administrationsaufwand (0,2–0,4 FTE), plus indirekt bis zu AUD 5,000–10,000 jährlich durch Nacharbeit und Rückfragen von Geldgebern.

Nicht ausgeschöpfte Fördermittel und entgangene Zuschüsse durch mangelhafte Outcome-Daten

Quantified: ca. AUD 50,000–250,000 pro Förderzyklus an entgangenen Zuwendungen (10–30 % geringeres Volumen oder Verlust des Zuschlags bei typischen Projektvolumina von AUD 100,000–500,000).

Ineffiziente Planung von Community-Outreach führt zu Unterauslastung und Fehlallokation von Ressourcen

Quantified: ca. AUD 15,000–60,000 pro Outreach-Team und Jahr an ineffizient eingesetzter Personal- und Reisekapazität (25–40 % der Outreach-Tage mit Unterauslastung).

Contraceptive Stockouts and Expiry Losses

AUD 50,000+ per facility annually in expired stock replacement and emergency procurement (based on UNFPA procurement scales adjusted for AUD)

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