Unbilled Scope Changes
Definition
Change requests in custom software projects often arise post-specification approval, but without formalized tracking, additional development hours go unbilled, causing revenue leakage.
Key Findings
- Financial Impact: AUD 20,000 - 100,000 per project in lost billings (2-5% of typical AUD 1-5M custom software contract)
- Frequency: Per project, multiple change requests (5-20% scope creep common)
- Root Cause: Lack of centralized CR form and automated billing linkage
Why This Matters
The Pitch: IT System Custom Software Development players in Australia 🇦🇺 lose AUD 50,000+ annually on unbilled change requests. Automation of scope change billing captures 100% of approved work.
Affected Stakeholders
Project Managers, Billing Teams, Accountants
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Poor Visibility on CR Impacts
Manual CR Evaluation Overhead
Delayed Scope Change Billing
Unbilled Testing Services
Rework from Testing Defects
Overtime in Manual Testing
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