🇦🇺Australia

Cost of Rework from Poor Progress Notes

3 verified sources

Definition

Inaccurate or incomplete progress notes lead to reassessments, care plan revisions, and poor clinical outcomes under national safety standards.

Key Findings

  • Financial Impact: AUD 2,000-5,000/month per practice (clinician time at AUD 100/hour x 20-40 hours rework)
  • Frequency: Ongoing per review cycle (e.g., every 6 months)
  • Root Cause: Non-standardised manual entry causing illegible/incomplete records

Why This Matters

The Pitch: Mental Health Care in Australia 🇦🇺 incurs AUD 20-40 hours/month per clinician in rework from faulty progress notes. Automation eliminates documentation errors boosting care quality.

Affected Stakeholders

Therapists, Nurses, Medical Officers

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Clinician Time Loss on Manual Documentation

AUD 2,000-4,000/month per clinician (20-40 hours at AUD 100/hour opportunity cost)

Non-compliance Fines for Inadequate Session Documentation

AUD 5,000-50,000 per breach (statutory fines for policy non-compliance); 20-40 hours/month manual rework per clinician

Verzögerter Zahlungseingang durch überstrenge oder uneinheitliche Einwilligungsprozesse

Quantified: For a mental health/AOD provider billing AUD 3 million annually, overly restrictive and manual consent/disclosure processes can extend DSO by 10–20 days, immobilising roughly 5–15% of revenue as extra working capital (≈AUD 150,000–450,000 locked in receivables) and generating additional admin labour of 20–40 hours per month in chasing missing consents and resubmitting claims.

Fair Work Act Penalty Failures

AUD 756+ per STP failure (unit penalty); AUD 11,500+ SG charge per employee annually at 11.5% rate

Coordination Bottlenecks in Stepped Care

20-40 hours/month per coordinator in manual delays; 10-20% capacity loss

Überhöhte Verwaltungskosten im Schadensprozess für psychische Erkrankungen

Logic-based estimate: ≈250–700 non-billable staff hours/year on complex mental health-related claims support per mid-sized service (≈AUD 15,000–40,000/year at AUD 60/hour).

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