Customer Friction Churn
Definition
Suppliers without IATF 16949 certification are excluded from OEM bid lists, leading to lost global sourcing contracts.
Key Findings
- Financial Impact: AUD 200,000+ per major OEM lost deal (industry bidding threshold)
- Frequency: Per tender cycle (quarterly OEM RFQs)
- Root Cause: Slow manual implementation of QMS for certification
Why This Matters
The Pitch: Motor parts makers in Australia churn AUD 200,000+ in deals yearly from IATF 16949 certification delays. Automation accelerates compliance.
Affected Stakeholders
Business Development, Procurement Teams, CEO
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Compliance & Penalties
Cost of Poor Quality
Capacity Loss
Cost of Poor Quality from Chargeback Disputes
Supplier Indemnification Delays under ACL
Rush Order Costs from ECO Delays
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