🇦🇺Australia

Investigation Rework Costs

2 verified sources

Definition

Incomplete incident reports lead to follow-up demands from Aged Care Quality and Safety Commission, increasing administrative burden and potential for escalated penalties.

Key Findings

  • Financial Impact: 20-40 hours/staff time per incident at AUD 50-80/hr (total AUD 1,000-3,200/incident); plus escalated fines if unresolved
  • Frequency: Per Priority 1/2 incident requiring further details
  • Root Cause: Manual handling of incident details (who, when, where, witnesses) without integrated IMS leading to incomplete submissions

Why This Matters

The Pitch: Residential care facilities in Australia 🇦🇺 waste 20-40 hours per incident on manual investigations and rework. Automation streamlines documentation and submission to prevent escalation.

Affected Stakeholders

Nurses, Care Coordinators, Administrators

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Staff Time Diverted to Reporting

10-20 hours/month per facility at AUD 60/hr (AUD 6,000-12,000/month); equivalent to 2-5% capacity loss in high-incident facilities

Non-compliance Fines for Care Plan Documentation Failures

AUD 50,000 - 500,000 in fines/penalties per audit failure; lost funding subsidies up to 100% of revenue for non-compliant providers

Lost Government Subsidies from Documentation Gaps

AUD 1,000 - 5,000 per resident per month in lost subsidies; 20-30% revenue leakage for non-compliant documentation

Staff Time Waste on Manual Care Plan Development

20-40 hours per resident per year at AUD 50/hour = AUD 1,000 - 2,000 per resident; 5-10% staff capacity loss

Produktivitätsverlust durch Kommunikationsfehler zwischen Pflege, Küche und Ernährungsberatung

Logic-based estimate: 360–1,080 hours per year of avoidable rework and communication time in a mid-sized home, worth ~$25,000–$50,000 AUD in labour plus $5,000–$30,000 AUD in wasted food and missed billable care opportunities, i.e. $30,000–$80,000 AUD annual capacity loss.

Delayed Discharge Bed Blockage

AUD 1,200-2,000 per bed per day in lost revenue (industry avg. nursing home bed day rate)

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