Churn from Poor Registration UX
Definition
Tools like parent portals, online registration, and reminders in software indicate high friction and churn in manual processes for sports instruction.
Key Findings
- Financial Impact: 10-20% enrollment churn; AUD 1,000-5,000/month lost deals
- Frequency: Per registration attempt
- Root Cause: Absence of digital UX and reminders in manual flows
Why This Matters
The Pitch: Sports academies in Australia 🇦🇺 lose 10-20% enrollments to bad UX. Automation of parent portals and online registration retains clients.
Affected Stakeholders
Customer Service, Owners
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Missed Upsells and Promotions in Scheduling
Delayed Payments from Manual Registration
Idle Capacity from Scheduling Bottlenecks
Background Check Non-Compliance Fines
Manual Screening Delays
Risk of Hiring Unqualified or Criminal Staff
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