🇦🇺Australia
ACMA Porting SLA Breaches
2 verified sources
Definition
Failure to meet strict porting timelines due to rejection loops exposes providers to regulatory enforcement.
Key Findings
- Financial Impact: AUD 10,000+ per breach (ACMA civil penalty logic for SLA non-compliance)
- Frequency: Per systemic delay incident
- Root Cause: Rejections triggering resubmissions beyond 3-hour window
Why This Matters
The Pitch: Telcos face AUD 10,000+ fines per SLA breach in number portability. Automation ensures 3-hour compliance.
Affected Stakeholders
Compliance officer, Legal, Network ops
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Number Porting Delays
15-25 business days per local port rejection; 7-10 days for mobile[2]
Customer Churn from Port Rejections
20-30% churn rate per rejected port (industry logic from repeat submissions)[2][3]
TCP Code Credit Assessment Non-Compliance Penalties
AUD 10,000+ per breach in ACMA enforcement penalties; typical investigation costs 20-50 hours/legal fees per incident
Credit Check Failures Causing Lost Sales
2-5% lost post-paid revenue per rejected application; average contract value AUD 1,000+
Fehlkalkulierte Händlerprovisionen durch komplexe Tarif- und Rabattstrukturen
Quantified (LOGIC): Bei einem über Händler abgewickelten Umsatz von AUD 50–100 Mio. p.a. und einer durchschnittlichen Provisionsquote von 8–12 % entstehen Provisionspools von AUD 4–12 Mio. p.a. Bereits 1–3 % Fehlberechnung in manuellen Prozessen verursachen AUD 40.000–360.000 vermeidbare Provisionsüberzahlungen pro Jahr.
Hoher manueller Abrechnungsaufwand für Händlerprovisionen
Quantified (LOGIC): 1–2 FTE x 3–5 Tage/Monat für Provisionsabrechnung und Streitfallbearbeitung = 24–40 Tage/Jahr. Bei ca. AUD 500–700 Vollkosten/Tag resultieren direkte Prozesskosten von etwa AUD 12.000–28.000 p.a., exklusive Opportunitätskosten.
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