🇦🇺Australia

Number Porting Delays

3 verified sources

Definition

Frequent rejections due to documentation mismatches (LOA, invoices, addresses) lead to process restarts, tying up staff and delaying service activation.

Key Findings

  • Financial Impact: 15-25 business days per local port rejection; 7-10 days for mobile[2]
  • Frequency: Per port request
  • Root Cause: Manual verification errors in PPV, LOA, and account matching

Why This Matters

The Pitch: Wireless services providers in Australia waste 15-25 business days per rejected local port request. Automation of verification matching eliminates this risk.

Affected Stakeholders

Porting team, Customer service, Operations

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Customer Churn from Port Rejections

20-30% churn rate per rejected port (industry logic from repeat submissions)[2][3]

ACMA Porting SLA Breaches

AUD 10,000+ per breach (ACMA civil penalty logic for SLA non-compliance)

TCP Code Credit Assessment Non-Compliance Penalties

AUD 10,000+ per breach in ACMA enforcement penalties; typical investigation costs 20-50 hours/legal fees per incident

Credit Check Failures Causing Lost Sales

2-5% lost post-paid revenue per rejected application; average contract value AUD 1,000+

Fehlkalkulierte Händlerprovisionen durch komplexe Tarif- und Rabattstrukturen

Quantified (LOGIC): Bei einem über Händler abgewickelten Umsatz von AUD 50–100 Mio. p.a. und einer durchschnittlichen Provisionsquote von 8–12 % entstehen Provisionspools von AUD 4–12 Mio. p.a. Bereits 1–3 % Fehlberechnung in manuellen Prozessen verursachen AUD 40.000–360.000 vermeidbare Provisionsüberzahlungen pro Jahr.

Hoher manueller Abrechnungsaufwand für Händlerprovisionen

Quantified (LOGIC): 1–2 FTE x 3–5 Tage/Monat für Provisionsabrechnung und Streitfallbearbeitung = 24–40 Tage/Jahr. Bei ca. AUD 500–700 Vollkosten/Tag resultieren direkte Prozesskosten von etwa AUD 12.000–28.000 p.a., exklusive Opportunitätskosten.

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