Churn e Perda de Clientes por Falta de Previsibilidade de Pagamento (Customer Loss Due to Payment Unreliability)
Definition
The history of Operação Lava Jato investigations and subsequent payment suspensions by Petrobras has created a reputation for unreliable milestone-based payments. International shipbuilders and suppliers now require higher risk premiums or refuse to bid on Brazilian projects. Domestic shipyards face customer friction when they cannot commit to delivery timelines due to uncertain milestone funding.
Key Findings
- Financial Impact: Lost export contracts: 10-15% of potential order flow × R$ 50-200M per contract = R$ 500M-3B annually; Higher financing costs: 2-5% risk premium on supply chain financing = R$ 100-300M annually
- Frequency: Ongoing; Intensified post-2014 oil crisis and Lava Jato
- Root Cause: Petrobras payment suspension history; Lack of government payment guarantees; Absence of supply-chain financing infrastructure; Reputation damage from regulatory investigations
Why This Matters
The Pitch: Brazilian shipyards lose 10-20% of potential international contracts annually due to payment reliability concerns. Transparent milestone payment guarantees (government-backed or supply-chain financing) recover lost export orders.
Affected Stakeholders
Sales/BD, Business Unit Heads, Supplier Relations, Contract Negotiators
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Atraso em Pagamentos de Marcos Contratuais (Milestone Billing Delays)
Dilatação de Prazos em Projetos de Construção Naval (Project Timeline Bleed)
Multas e Embargo por Falha em Conformidade Fiscal em Pagamentos de Marcos (NF-e/SPED Rejection Cascade)
Falta de Controle em Pedidos de Mudança (Change Orders) em Contratos de Preço Fixo
Risco de Multa Fiscal por Inconsistência NF-e em Alterações de Pedidos
Atrasos em Negociação de Mudanças de Pedidos Causam Perda de Capacidade Produtiva
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