Unfair Gaps🇧🇷 Brazil

Truck Transportation Business Guide

22Documented Cases
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All 22 Documented Cases

Cobranças Duplicadas e Erros de Faturamento não Detectados

Estimated R$ 50,000–500,000/year (mid-size carrier); 2–8% of freight spend typically recoverable through audit

Search results identify duplicate charges (cobranças duplicadas), incorrect tariff application (tarifas aplicadas incorretamente), and calculation errors (erros de cálculo) as endemic in freight billing. One source notes that 'differences of centavos per delivery, when summed across hundreds of invoices, become a significant weight on cash flow.' Manual verification processes fail to catch these because they lack systematic validation rules.

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Erro de Contratação por Visibilidade Incompleta de Perfil de Motorista

R$ 10,000–30,000 per bad hire (training, onboarding, turnover, replacement recruitment). Fleet with 5–10% hiring error rate on 50 annual hires = 2–5 bad hires/year = R$ 20,000–150,000 annual cost. Prevention via complete visibility: ~R$ 5,000–10,000 in vetting systems.

Search results [2] and [5] emphasize that driver validation ensures 'adequately qualified professionals' are selected. Lack of complete historical data (prior violations, accident records, or category restrictions) causes hiring errors. Manual processes delay profile assembly until after hire, necessitating probationary periods and costly corrective action.

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Custos Ocultos e Cobranças de Serviços Não Realizados

Estimated R$ 30,000–200,000/year per carrier; typically 3–7% of freight line items contain unauthorized ancillary charges

Search results specifically highlight 'custos ocultos' (hidden costs) including pedágios (toll charges), estadias (waiting/demurrage), and fuel surcharges. One source notes that 'without structured freight audit, legitimate fees mix with charges outside the agreement.' Manual auditors cannot efficiently cross-reference electronic toll tags (VPO) with planned routes or verify that waiting fees match actual detention time.

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Atraso no Reconhecimento de Crédito e Processamento Manual de Auditoria

20–40 hours/month per mid-size carrier audit = 240–480 hours/year; at R$ 150/hour blended rate = R$ 36,000–72,000/year in labor. Plus opportunity cost: delayed dispute resolution extends DPO by 5–10 days = R$ 50,000–150,000 in tied-up cash per R$ 2M monthly freight spend.

Search results describe a multi-step manual audit process: collecting invoices, organizing by date/customer/service, verifying CTe data, comparing against contracts, identifying discrepancies, contacting transportadores, and generating detailed reports. Even with dedicated staff, this process takes weeks for high-volume shippers. Delays in audit completion directly delay payment and extend Days Payable Outstanding (DPO) and Days Sales Outstanding (DSO).

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