🇧🇷Brazil

Custos Ocultos e Cobranças de Serviços Não Realizados

3 verified sources

Definition

Search results specifically highlight 'custos ocultos' (hidden costs) including pedágios (toll charges), estadias (waiting/demurrage), and fuel surcharges. One source notes that 'without structured freight audit, legitimate fees mix with charges outside the agreement.' Manual auditors cannot efficiently cross-reference electronic toll tags (VPO) with planned routes or verify that waiting fees match actual detention time.

Key Findings

  • Financial Impact: Estimated R$ 30,000–200,000/year per carrier; typically 3–7% of freight line items contain unauthorized ancillary charges
  • Frequency: Monthly (every invoice cycle); recurrent across all ancillary cost categories
  • Root Cause: Lack of automated toll-tag reconciliation; no real-time route tracking; manual verification of service delivery (waiting time, detention) against invoiced charges; transportadora billing systems not integrated with shipper's TMS

Why This Matters

The Pitch: Brazilian shippers overpay R$ 30,000–200,000 annually on unauthorized toll charges, waiting fees, and fuel surcharges. Automated toll-tag reconciliation and route verification eliminates unlinked costs.

Affected Stakeholders

Gestor Logístico, Operações de Frete, Analista de Custos, Compliance Fiscal

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Cobranças Duplicadas e Erros de Faturamento não Detectados

Estimated R$ 50,000–500,000/year (mid-size carrier); 2–8% of freight spend typically recoverable through audit

Atraso no Reconhecimento de Crédito e Processamento Manual de Auditoria

20–40 hours/month per mid-size carrier audit = 240–480 hours/year; at R$ 150/hour blended rate = R$ 36,000–72,000/year in labor. Plus opportunity cost: delayed dispute resolution extends DPO by 5–10 days = R$ 50,000–150,000 in tied-up cash per R$ 2M monthly freight spend.

Gargalo Operacional: Retrabalho em Negociações com Transportadoras

Estimated 10–30 days per high-value dispute = 5–15 labor hours/dispute at R$ 150/hour = R$ 750–2,250/dispute. For mid-size shipper with 10–20 disputes/year = R$ 7,500–45,000/year in labor + opportunity cost of holding payments (2–4% of monthly freight spend held for 15 days avg = R$ 40,000–80,000 cash drag)

Falta de Visibilidade em Padrões de Erros por Transportadora

Estimated 3–8% of freight spend on worst-performing carriers; for R$ 2M/month freight budget = R$ 60,000–160,000/year in unnecessary overpayments to underperforming transportadoras that could be replaced

Multas por Cobertura de Carga Descoberta

R$ 127.69 per violation + 5 license points per incident; Highway Patrol indicates minimum 1 truck/day fined in active enforcement zones (implies 250-300 fines/year per operator in high-activity regions)

Multas por Não Pagamento Antecipado de Pedágio

R$ 550 per vehicle per trip for non-advance payment documentation; typical long-haul route involves 5-10 toll stations (R$ 2,750–R$ 5,500 per route if non-compliant)

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