Custo Excedente por Reprocessamento Devido a Picking Errors
Definition
Manual order picking in Brazilian warehouses generates picking errors (wrong SKU, short shipment, damaged item in pack) at rates of 2–5% in high-volume environments. Each error cascades: customer return, reverse logistics, exception handling, re-picking, re-packing, re-shipment. The cost of rework (labor, materials, shipping) is 2–5× the original picking labor cost. In reverse logistics, errors create additional storage, customs, and handling complexity.
Key Findings
- Financial Impact: Per picking error: R$50–R$300 (rework labor + return shipping + re-shipment). At 2% error rate for 50,000 units/month: 1,000 errors × R$150 avg = R$150,000/month (R$1.8M annually).
- Frequency: Per picking error; ongoing in manual operations
- Root Cause: Manual picking without barcode verification; high-speed operations trading accuracy for throughput; inadequate quality checks at pack station.
Why This Matters
The Pitch: Brazilian 🇧🇷 warehouses waste R$50K–R$500K+ annually on rework, returns processing, and customer compensation due to picking inaccuracy. Barcode-driven picking reduces error rates to <0.5%, eliminating rework costs.
Affected Stakeholders
Order pickers, Quality control staff, Packing station operators, Returns/RMA processors, Warehouse management
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Erros de Classificação Fiscal em NF-e Gerados por Picking Incorreto
Multas de Alfândega por Erros de Picking em Importações
Não-Faturamento de Serviços Adicionais em Picking/Packing
Multas e Sanções por Não Conformidade em Armazenamento de Materiais Perigosos
Custos Operacionais Elevados em Infraestrutura de Conformidade
Perdas por Incidentes, Derramamentos e Reclamações Decorrentes de Não Conformidade
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