🇧🇷Brazil

Não-Faturamento de Serviços Adicionais em Picking/Packing

1 verified sources

Definition

In manual warehousing workflows, pickers perform additional services (custom packing per customer request, assembly, quality inspection, labeling) that are not captured in the picking system and thus not invoiced. Revenue loss accrues monthly without visibility. This is particularly acute in high-volume e-commerce and B2B fulfillment where custom services are routine.

Key Findings

  • Financial Impact: Typical revenue leakage: 3–8% of picking/packing service revenue per month. For a 50,000-unit/month warehouse at R$5/unit service fee: R$7,500–R$20,000 lost monthly (R$90K–R$240K annually).
  • Frequency: Ongoing; per order with unbilled ancillary service
  • Root Cause: Manual picking lists do not capture or track value-added services; no automated billing trigger for extra tasks.

Why This Matters

The Pitch: Brazilian 🇧🇷 e-commerce fulfillment centers lose R$100K–R$1M+ annually through unbilled picking/packing extras. Digital picking systems with real-time service capture and auto-billing eliminate revenue leakage.

Affected Stakeholders

Order pickers, Warehouse operations managers, Billing/Finance team, Customer service (capturing custom requests)

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Erros de Classificação Fiscal em NF-e Gerados por Picking Incorreto

SEFAZ penalty: R$500–R$10,000+ per rejected NF-e document (logic estimate based on Customs Authority discretionary penalties). Typical monthly impact for 50+ shipments: R$5,000–R$25,000 in penalties + delayed cash flow.

Multas de Alfândega por Erros de Picking em Importações

Customs demurrage/storage: R$50–R$500 per TEU per day (typical: R$100–R$300 daily). Fines for inventory discrepancies: R$1,000–R$50,000+ per incident (logic estimate). Dispute resolution and customs broker intervention: R$500–R$5,000 per case.

Custo Excedente por Reprocessamento Devido a Picking Errors

Per picking error: R$50–R$300 (rework labor + return shipping + re-shipment). At 2% error rate for 50,000 units/month: 1,000 errors × R$150 avg = R$150,000/month (R$1.8M annually).

Multas e Sanções por Não Conformidade em Armazenamento de Materiais Perigosos

Estimated: R$ 10,000–50,000 per violation (based on typical Brazilian NR enforcement); single facility can face 5–15 violations per inspection. Shutdown costs: R$ 50,000–500,000/day lost revenue. License revocation: total business loss.

Custos Operacionais Elevados em Infraestrutura de Conformidade

Estimated: R$ 1,000–3,000/month per 1,000 m² for infrastructure maintenance; R$ 40–80/hour for manual compliance documentation (estimated 15–25 hours/week per facility). For medium warehouse: R$ 80,000–150,000/year in preventable overhead.

Perdas por Incidentes, Derramamentos e Reclamações Decorrentes de Não Conformidade

Per-incident: R$ 100,000–1,000,000+ (cleanup, regulatory fines, worker comp). Preventable incidents: estimated 2–5 per year per facility lacking automated monitoring.

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