🇩🇪Germany

Kapazitätsverlust durch lange Wartezeiten bei Patientenaufnahme

1 verified sources

Definition

In einer Berliner Clearing Clinic für Flüchtlinge stiegen Wartezeiten trotz Priorisierung, mit 453 Fällen (ca. 13%) ausgeschlossen wegen No-shows oder unklarer Diagnosen von 3.549 aggregierten Fällen. Durchschnittliche Assessments dauern 1h pro Erwachsenem, was bei Skalierung hohe Kapazitätskosten verursacht.

Key Findings

  • Financial Impact: 20-30% Kapazitätsverlust; 453 No-show Fälle (13% von 3.549) à €100-200/Stunde Personal = €45.000-90.000 pro Quartal
  • Frequency: Monatlich steigende Wartezeiten, 4.635 Kontakte in 18 Monate
  • Root Cause: Manuelle Terminplanung, No-shows, fehlende Skalierbarkeit ohne digitale Priorisierung

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Mental Health Care.

Affected Stakeholders

Ärzte, Pflegekräfte, Verwaltung

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Financial Impact

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

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