DSGVO-Bußgelder bei fehlerhafter Nutzertracking und CAC-Messung
Definition
Companies calculate CAC by tracking user journeys through paid advertising and organic channels. Each touchpoint involves personal data collection (IP, device ID, behavioral signals). DSGVO § 6 requires documented lawful basis and transparent processing. Non-compliance during tax audits (Betriebsprüfung) or data protection inspections (Datenschutzbehörde) results in fines and forced process rework.
Key Findings
- Financial Impact: DSGVO fines: €50,000–€20,000,000 per violation; typical enforcement fines: €100,000–€500,000. Manual compliance overhead: 40–80 hours/month (€2,000–€8,000 labor equivalent). App rejection/store removal due to consent violations: 2–4 week delays = €5,000–€50,000 lost revenue per incident.
- Frequency: Continuous during user acquisition; audit exposure every 3–5 years (Betriebsprüfung cycle).
- Root Cause: Lack of automated consent and data processing documentation. Spreadsheet-based CAC tracking creates audit gaps. No system of record for user opt-in sources.
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Mobile Computing Software Products.
Affected Stakeholders
Product Managers, Marketing/Growth Teams, Data Privacy Officers, Finance/Compliance
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Unkontrollierte Marketing-Budgetüberschreitungen durch manuelle CAC-Berechnung
Schlechte Agentur-Auswahlentscheidungen durch fehlende CAC-Transparenz
Verlorene Abrechnung durch fragmentierte CAC-Datenquellen und Vendor-Invoicing
Projektüberschreitungen bei mobilen App-Entwicklung durch unzureichende Beta-Testing-Planung
Datenrisiken bei Beta-Testing ohne strikte Consent-Management und DSGVO-Audits
Abrechnung mehrschichtiger App-Store-Gebühren – Bilanzierungsfehler
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