Ineffiziente Kontaktaufnahme zu Kontoinhabern
Definition
Institutions must make initial and repeated unsuccessful contact attempts before classifying assets as dormant, causing operational bottlenecks without standardized processes.
Key Findings
- Financial Impact: Billions euros (€ Milliarden) locked in dormant accounts due to manual delays; 10+ years inactivity threshold
- Frequency: Per dormant account, annually for notifications
- Root Cause: Manual heir location without digital database; lack of standard procedures
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Savings Institutions.
Affected Stakeholders
Customer Service Teams, Compliance Auditors, Operations Managers
Deep Analysis (Premium)
Financial Impact
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Current Workarounds
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Get Solutions for This Problem
Full report with actionable solutions
- Solutions for this specific pain
- Solutions for all 15 industry pains
- Where to find first clients
- Pricing & launch costs
Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Schwere Pflichtverletzung bei Ruhigen Vermögen
Verbotene Abwicklung ruhiger Konten
Kundenabwanderung durch langsame KYC-Verifikation
Kapazitätsverlust durch manuelle KYC-Bottlenecks
Bußgelder bei unzureichender KYC-Dokumentation
Einnahmeverluste durch passive Zinsbuchstrategie
Request Deep Analysis
🇩🇪 Be first to access this market's intelligence