Unfair Gaps🇩🇪 Germany

Security Systems Services Business Guide

19Documented Cases
Evidence-Backed

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All 19 Documented Cases

Kapazitätsverlust durch Fehlalarme

20-95% monitoring capacity loss, €10,000+/month in idle time

Frequent false alarms overload control centers, reducing effective monitoring capacity as operators handle non-threats, per industry reports on up to 95% reduction potential.

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Unbilled oder fehlerhaft abgerechnete Überwachungsleistungen

€5–€15 per hour × 15 hours/month/client × 100 clients = €9,000–€27,000/month (€108,000–€324,000 annually); Training upsells: €200–€500 per course × 2–4 missed courses/month = €4,800–€24,000 annually.

Search results confirm multiple billable service components: alarm system connection (planning + execution), signal verification, remote video monitoring, intervention service dispatch, training courses, and ongoing maintenance. Manual activation processes create gaps in billing capture. Typical unbilled work: 10–20 hours/month per client in verification and coordination labor; training sessions often provided without separate invoicing; video surveillance add-ons overlooked during initial setup.

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Kostenexplosion durch manuelle Change Orders

€5.000 - €20.000 pro Rush Change Order; 40 Stunden/Monat Overhead

Scope Changes erfordern Neubeschaffung von Hardware (z.B. Access Controller), bei manueller Handhabung entstehen Verzögerungen, Überstunden und bürokratische Kosten.

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Gemeindliche Feinabgaben für Fehlalarme

€500-5,000 fine per repeat false alarm + 10-20 hours/month admin

Intruder alarm systems trigger notifications to NSL per DIN VDE 0833-31. Repeated false alarms from motion detectors or environmental factors lead to municipal fines, with manual tracking causing payment delays and compounding costs.

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