Unvollständige Gefahrencharakterisierung und fehlende Expositionsüberwachung
Definition
User employer has obligation to characterize site hazards and conduct monitoring but often does not share results with lessor. Lessor cannot assess whether a given worker's cumulative annual exposure (across all clients) exceeds regulatory thresholds (lead: 30 µg/100mL; noise: 85+ dBA). Without this data, lessor cannot proactively recommend medical surveillance, rotate workers away from high-exposure sites, or flag overexposure risk. Result: Workers unknowingly breach thresholds, required medical tests are not triggered, and lessor is liable for negligent monitoring.
Key Findings
- Financial Impact: Missed medical surveillance: 2–5 workers/agency/year × €2,000–€5,000 cost per claim/remediation = €4,000–€25,000/year. Overexposure liability: €5,000–€50,000 per lawsuit (worker compensation + reputational). Unnecessary worker rotations due to lack of data: 5–10% productivity loss = €10,000–€30,000/year for mid-sized agency.
- Frequency: Continuous (every assignment); remediation: quarterly or upon audit finding
- Root Cause: User employer not contractually required to share hazard characterization results. Lessor has no automated intake process to request/receive site exposure data. No standardized format for exposure monitoring data (e.g., ISO 11201 for noise). Lessor's ERP does not integrate occupational health data.
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Temporary Help Services.
Affected Stakeholders
Staffing Agency Risk/Compliance Manager, Occupational Health Physician (lessor's retained provider), Client Site Safety Engineer (user employer), Worker Assignment Coordinator (lessor)
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Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Gefahrstoffkommunikation und Schulungsverantwortung bei Leiharbeitern
Verwaltungsoverhead durch manuelle Rechnungskontrolle und Arbeitsrecht-Compliance
Schlechte Kreditentscheidungen durch fehlende Echtzeit-Kundendatenvisibilität
Verlorene Rechnungsbeträge durch unbillable Services und Preisabweichungen
Verlängerte Forderungslaufzeiten durch manuelle Kreditprüfung und Zahlungsverifizierung
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