Fehlende formelle Annahme von Abfallservices
Definition
In customer account setup, failure to generate and sign performance records (showing date, collection address, container type, AVV code) prevents formal acceptance, blocking invoicing and causing revenue leakage.
Key Findings
- Financial Impact: €5,000-20,000 pro Jahr an unbilled services (basierend auf typischen Volumen und Preisanpassungen)
- Frequency: Pro Auftrag bei manueller Einrichtung
- Root Cause: Manuelle Prozesse in Kundenkonto-Einrichtung und Service-Level-Zuweisung ohne automatisierte Dokumentenerstellung
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Waste Collection.
Affected Stakeholders
Kundenbetreuung, Abrechnung, Vertriebsleiter
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Verstoß gegen GewAbfV On-Site-Anforderungen
Preisanpassungsverzögerungen durch fehlende Angebote
Lizenz- und Subunternehmer-Genehmigungsverzögerungen
Verpasste Mieteinnahmen durch falsche Abrechnung
Nachweis- und Registerpflichten Kosten
Verzögerte Zahlungseingänge durch manuelle Rechnungsstellung
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