Gewährleistungsansprüche und Garantierückforderungen bei Preisschutz-Reklamationen

Definition

In the German wholesale computer market, 'Price Protection and Stock Rotation Claims' create a hidden warranty cost exposure. When a reseller claims price protection (e.g., 'I bought 100 units at €800; price dropped to €700; I want €100/unit back'), the supplier typically processes this as a stock rotation—accepting return of unsold inventory or issuing credit. However, the original units often carry latent defects discovered after claim approval. Under BGB §§ 437–442, the reseller remains liable for warranty claims to end-customers, but cost recovery from the supplier becomes impossible if: (1) no defect documentation exists at claim time, (2) stock rotation paperwork does not cross-reference warranty exposure, (3) supplier credit is issued without holdback for warranty reserves. This creates a dual loss: the reseller loses the price protection credit AND incurs warranty costs.

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Wholesale Computer Equipment.

Affected Stakeholders

Warranty Claims Processor, Inventory Manager, Accounts Payable (for supplier reconciliation), Finance Controller (warranty reserve accounting)

Related Business Risks