Kosten durch Garantieansprüche
Definition
Declining stationary computer segment leads to higher warranty payouts in hardware-focused wholesale, exacerbated by shift to laptops and integrated IT solutions.
Key Findings
- Financial Impact: €500k-2M per firm annually in claims (2-5% of segment revenue)
- Frequency: Jährlich, steigend mit Marktveränderungen
- Root Cause: Verlust relevanter Hardware-Segmente und manuelle Claim-Verarbeitung
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Wholesale Computer Equipment.
Affected Stakeholders
Service Manager, Kundenservice, Qualitätskontrolle
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Nicht abgerechnete Garantieerweiterungen
E-Rechnungsbußgelder bei Vertragsabrechnung
Verzögerte Zahlungen für Support-Verträge
Kapazitätsverluste durch LkSG in BTO
LkSG-Bürokratiekosten in der BTO-Zulieferkette
LkSG-Bußgelder für BTO-Lieferanten
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