वारंटी क्लेम्स में गलत पार्ट्स ट्रैकिंग
Definition
Without serial number tracking, businesses cannot verify genuine parts for warranty claims, leading to rejected claims, customer disputes, and higher rework expenses.
Key Findings
- Financial Impact: ₹3-7 lakhs annual extra warranty costs (15-25% claim rejection rate)
- Frequency: Per warranty service call
- Root Cause: No serial/batch tracking in manual inventory systems
Why This Matters
The Pitch: Appliance manufacturers in India 🇮🇳 incur ₹3-7 lakhs extra warranty costs due to poor parts tracking. Serial number automation ensures accurate claims and reduces rework.
Affected Stakeholders
Warranty Coordinators, Service Technicians, Customer Support
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Evidence Sources:
Related Business Risks
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