पोर्टिंग UX घर्षण से चर्न
Definition
Complicated manual steps (SMS UPC, CAF forms, KYC) and rejection grounds cause poor UX, resulting in customers staying or switching elsewhere.
Key Findings
- Financial Impact: ₹2-5% monthly revenue churn from failed ports (est. based on competitive market); ₹6.46 transaction fee per failed attempt.
- Frequency: Per rejected request (common for corporates without auth letter)
- Root Cause: Manual rejection checks for eligibility criteria (a-h in TRAI rules)
Why This Matters
The Pitch: Wireless services waste ₹15-25 lakh/month per operator on customer friction churn from MNP failures. Automation of eligibility checks prevents lost deals.
Affected Stakeholders
Retail Staff, Customer Acquisition Teams, Compliance Officers
Deep Analysis (Premium)
Financial Impact
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Current Workarounds
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Get Solutions for This Problem
Full report with actionable solutions
- Solutions for this specific pain
- Solutions for all 15 industry pains
- Where to find first clients
- Pricing & launch costs
Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
नंबर पोर्टेबिलिटी में देरी से क्षमता हानि
मैनुअल MNP सत्यापन पर अतिरिक्त लागत
GST समेकित फैमिली इनवॉइस त्रुटि
अनबिल्ड डेटा उपयोग
क्रेडिट स्कोरिंग त्रुटि से NPA हानि
जमा प्रबंधन विलंब से राजस्व हानि
Request Deep Analysis
🇮🇳 Be first to access this market's intelligence