Fraudulent Claims Enabled by Inadequate Evidence Verification

$1.8M-$3.6M annually (Cruise claims disproportionately involve organized fraud rings; network analysis manual and unreliable) • $1.9M-$3.8M annually (Freight forwarders used as intermediary for fraud networks; inadequate document verification allows false claims; coordination delays) • $150,000 - $360,000 annually (e-commerce segment reports 6-10% false damage claims; volume creates aggregate exposure)

Email chains with multiple parties, manual document collection, phone verification with customs/ports, spreadsheet inventory matching, photo attachments in email, coordination via WhatsApp • Manual AIS data cross-reference using separate systems, Excel pivot tables for cargo matching, phone calls to port authorities, paper-based weight certificates • Manual AIS data verification, email coordination with charterers, phone calls to confirm cargo volumes, Excel tracking of schedule vs. actual, paper manifest comparison