Inventory Shrinkage from Untracked Frame Theft

$1,000-$5,000 per year in cumulative frame losses concentrated around off-site events and corporate fittings, plus margin erosion from under-billing or losing frames that were dispensed but never invoiced properly to the corporate account or insurer. • $1,000-$5,000 per year in frame cost losses that are particularly painful because they come from already low-margin plan lines, plus hidden revenue loss when higher-priced frames are dispensed but only reimbursed at low plan allowances. • $1,000-$5,000 per year in lost frame inventory value plus margin loss from having to discount or substitute different frames, along with extra lab and staff time correcting orders when the originally selected frame has gone missing.

Front desk may verbally notify opticians when patients are "playing with frames" and relies on opticians to tidy and recount later. • Informal observation and memory; no formal logging of frame access; verbal reports to optician/manager if they notice something amiss; no documentation • Inventory manager and lab-facing staff track frame movements with sticky notes on trays, handwritten tags, and occasional updates in Excel or the PMS after the fact, relying on memory to reconstruct which frame went to which patient or lab job if it no longer appears on the board.