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Securities and Commodity Exchanges Business Guide

27Documented Cases
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All 27 Documented Cases

Underbilling and Miscalculated Exchange and Market Data Fees

0.75%–3% of billable fee revenue per year (benchmarks from complex usage-/transaction-based billing environments)

Securities and commodity exchanges routinely leak revenue when complex transaction, listing, and market data fee schedules are misapplied or not billed at all—especially for tiered volumes, co-location, and data redistribution. This typically shows up in audits as missing invoices, incorrect fee tiers, and unenforced penalty/add-on charges on long‑standing participants.

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Corporate action processing errors causing rework, claims, and investor compensation

Not separately quantified, but embedded within the $58B annual corporate actions processing cost and described as avoidable error‑driven rework and claims across the industry[6][4].

Incorrect or late processing of corporate actions (splits, dividends, mergers) can misstate positions and valuations, triggering rework, entitlement claims, and financial compensation to harmed investors. FinOps reports that mis‑booked actions force broker‑dealers to change records, file claims for the correct investor, and revalue portfolios, with potential investor payouts for losses[4].

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Delayed entitlement and payment of dividends due to slow, manual corporate actions chains

Opportunity cost on delayed dividend and corporate action cash flows for investors and intermediaries; not quantified precisely but identified as a core inefficiency in the $58B per year CA processing cost base[6][3].

Non‑standard, multi‑party corporate action communication causes delays in confirming terms, reconciling positions, and allocating cash or stock to end investors, slowing the flow of funds. As markets move to T+1 and discuss 24‑hour trading, industry groups stress that current CA processes are not fast or automated enough, risking later access to cash and entitlements for investors and intermediaries[3][4][5].

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Delayed Cash Collection from Disputed or Incomplete Fee Invoices

Equivalent of 1–2 months of fee revenue tied up in receivables (interest and liquidity cost; percentage aligned with documented impacts of delayed/incorrect invoicing in revenue leakage studies[6][8][9])

When bills for transaction, listing, and data fees are inaccurate or lack transparent backing data, members and data clients delay payment while they challenge charges, extending days sales outstanding (DSO) and creating rolling cash-flow drag. In complex billing environments even small systemic errors turn into chronic collection delays.

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