🇦🇺Australia

Fehlberechnete AUM-Gebühren durch fehlerhafte Portfolio- und Saldenbasis

3 verified sources

Definition

Australian financial advisers commonly charge asset-based fees of around 0.5%–2% p.a. of assets managed, often on a tiered basis that declines for larger portfolios.[3][6][1] When AUM is maintained in separate systems from billing (platform vs. CRM/accounting), manual exports and spreadsheets are used to apply fee tiers client by client. Any omission of assets (e.g. new accounts not tagged as fee-eligible, off-platform assets excluded in error) or misapplied tier thresholds immediately reduces the billed fee percentage. For example, a client with AUD 1,000,000 under advice should be billed between AUD 5,000–20,000 p.a. in AUM fees at typical Australian rates.[3][6] If only AUD 800,000 is picked up in the fee file due to mapping errors, the practice loses 20% of the expected fee on that client alone. Across a book of, say, AUD 100m FUA, even a conservative 0.05% underbilling error (5 bps) equates to AUD 50,000 p.a. of lost revenue. This is a logical extrapolation from the documented fee ranges and typical FUA sizes, not explicitly quantified in sources. Revenue leakage is amplified where hybrid models are used (AUM plus flat retainers), as complexity increases the chance of mis- or non-billing.

Key Findings

  • Financial Impact: Quantified (logic-based): Typical AUM fee range in AU is ~0.5%–2% p.a.[3][6]. For a practice with AUD 100m FUA, a modest 0.05% systematic underbilling error equals AUD 50,000 p.a. lost fees; at client level, a mis-captured AUD 200k for a 1% fee equals AUD 2,000 p.a. per client.
  • Frequency: Ongoing; fee files generally run monthly or quarterly, so errors repeat each billing cycle until detected.
  • Root Cause: Siloed systems between investment platforms and billing; spreadsheet-based fee schedules; complex tiering rules; manual data entry; missing reconciliation of billed fees to FUA reports.

Why This Matters

The Pitch: Investment advisers in Australia 🇦🇺 waste AUD 10,000–50,000 p.a. in underbilled AUM fees per practice due to spreadsheet-based fee calculations. Automation of fee calculation on accurate daily balances eliminates this revenue leakage.

Affected Stakeholders

Financial advisers, Practice principals, Operations managers, Paraplanners, Platform administrators

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Verzögerter Zahlungseingang durch manuelle Rechnungsstellung von Honorarberatung

Quantified (logic-based): For a firm with AUD 470,000 annual recurring advice fees (100 × AUD 4,700), every extra 30 days of DSO traps ~AUD 38,333 in receivables; 60 days traps ~AUD 76,666. For a practice with higher fee levels (e.g. AUD 10,000 per client), the capital locked up is proportionally larger.

Nicht fakturierte Pauschalhonorare und laufende Servicegebühren

Quantified (logic-based): With ongoing advice median fee ~AUD 4,700 p.a. per client and 150 client relationships, a 5–10% non-billing rate results in AUD 35,000–70,000 p.a. in foregone revenue. Unbilled additional work at AUD 275–550/hour can easily add AUD 5,000–20,000 p.a. in lost billables.

Fehlende zeitbasierte Abrechnung bei Stundenhonoraren

Quantified (logic-based): Hourly rates typically AUD 275–550/hr.[1][3][4][6] Assuming 50–200 hours p.a. of untracked work per adviser due to poor timekeeping results in AUD 13,750–110,000 p.a. in lost billables per adviser (using AUD 275–550/hr).

Strafzahlungen und Rückerstattungen wegen falsch berechneter oder nicht offengelegter Gebühren

Quantified (logic-based at firm level, supported by industry precedent): Using typical ongoing fees of ~AUD 4,700 p.a. per client[3] and a book of 1,000 clients, overcharging 5% of clients for two years results in ~AUD 470,000 remediation (refund of AUD 4,700 × 0.05 × 1,000 × 2), excluding legal and audit costs.

ASIC Brochure Non-Delivery Fines

AUD 11,100 - 2,210,000 per breach (infringement notices); up to AUD 1.11M civil penalties for corporations

Manual Brochure Preparation Labour Costs

AUD 4,000 - 8,000 per brochure (40 hours at AUD 100-200/hr compliance lawyer rate)

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