Nicht fakturierte Pauschalhonorare und laufende Servicegebühren
Definition
Flat and fixed fees for advice (including Statements of Advice, implementation and ongoing service retainers) are standard in Australia, typically between AUD 2,000–20,000 depending on scope and complexity.[3][6][4] ASIC’s MoneySmart examples show initial advice (SOA) around AUD 3,500–6,000 and ongoing advice around AUD 2,000–4,700 p.a. per client.[3][4] Where a practice manages 150 ongoing clients at a median ongoing fee of ~AUD 4,700 p.a., the theoretical recurring revenue is ~AUD 705,000. If 5–10% of clients are not billed in a given year due to missed reviews, lapsed authorities or admin oversight, this equates to AUD 35,000–70,000 in lost revenue. This is a logic-based extrapolation from public fee ranges and typical book sizes. Revenue leakage also arises when scope creep occurs (more complex work than agreed) but hourly or project fees are not adjusted or invoiced, especially given hourly rates often range between AUD 275–550 in Australia.[1][3][4][6] Missing a single annual retainer invoice of AUD 4,000–5,000 for 10 clients already means ~AUD 40,000–50,000 lost in that year.
Key Findings
- Financial Impact: Quantified (logic-based): With ongoing advice median fee ~AUD 4,700 p.a. per client and 150 client relationships, a 5–10% non-billing rate results in AUD 35,000–70,000 p.a. in foregone revenue. Unbilled additional work at AUD 275–550/hour can easily add AUD 5,000–20,000 p.a. in lost billables.
- Frequency: Recurring annually and at every advice renewal/review cycle; also occurs ad hoc when project work is completed but not invoiced promptly.
- Root Cause: Manual tracking of service agreements; weak linkage between engagement letters and invoicing; reliance on staff memory to trigger renewals; no systematic reconciliation between services delivered (meetings, SOAs) and invoices issued.
Why This Matters
The Pitch: Australian advice firms 🇦🇺 lose AUD 20,000–100,000 p.a. in unbilled flat and ongoing service fees because renewals, scope changes and reviews are tracked in spreadsheets. Automating contract-to-invoice and renewal workflows recovers this revenue.
Affected Stakeholders
Financial advisers, Practice principals, Client services officers, Paraplanners, Practice managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Verzögerter Zahlungseingang durch manuelle Rechnungsstellung von Honorarberatung
Fehlberechnete AUM-Gebühren durch fehlerhafte Portfolio- und Saldenbasis
Fehlende zeitbasierte Abrechnung bei Stundenhonoraren
Strafzahlungen und Rückerstattungen wegen falsch berechneter oder nicht offengelegter Gebühren
ASIC Brochure Non-Delivery Fines
Manual Brochure Preparation Labour Costs
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